If your pupils are having difficulty logging into Freckle, they are most likely not following one of the guidelines listed below:
- Pupils must use the Google Chrome or Safari browser (web version).
- The computer or device being used must have a working Internet connection.
- Pupils must be listed on the Class List page of the teacher home (classroom.freckle.com).
- Pupils must log in at student.freckle.com or on the landing page of the app.
- Pupils must enter their First Name, Surname and Class Code exactly as they appear on the teacher home. Pay close attention to the Class Code—sometimes the letters can look confusing.